L-dih talks Episode 2: Redefining the customer experience
Luxembourg Digital Innovation Hub Follow
The Luxembourg Digital Innovation Hub organises a series of talks, the L-DIH Talks, targeting industrial companies in Luxembourg. The talks will provide not only a detailed view of the steps and processes of digital transformation, but also an overview of the available offers and service providers in this field that is as comprehensive as possible.
This series consists of 4 main sections spread over 2 short episodes.
Good to know
Agenda of Episode 2
L-DIH talks: Episode 2: Redefining the customer experience
12:00 – 13:00 Welcome and lunch
13:00 – 13:05 Agenda presentation
13:05 – 13:25 Provider 1: Creating a differentiated experience for customers
13:25 – 13:45 Provider 2:
13:45 – 14:05 Provider 3: Using new methodologies (i.e. Design Thinking)
14:05 – 14:25 Client: Case study
14:25 – 14:30 Wrap-up and introduction to the next episode.
Places are limited and will be attributed on the first-come-first-served basis.
Where does it take place?
Chambre de Commerce Luxembourg
7 Rue Alcide de Gasperi
Luxembourg
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