Program
Get to know each other better to assert oneself in one's professional environment
• Master the basics of interpersonal communication.
• Identify the different communicational attitudes.
• Become aware of your preferential attitude.
• Self-diagnosis: self-assessment test to know its dominant attitude.
Develop assertiveness
• Identify your needs and desires to be congruent.
• Work on the rights of individuals.
• Express your message in the most acceptable way for your interlocutor.
• Say no with diplomacy and determination.
• Manage and express your emotions appropriately.
• Face an aggressive or manipulative interlocutor.
• Simulation: simulation of concrete cases related to the participants' experiences.
Better communicate to convince and share ideas
• Manage the relational process.
• Synchronize with the other person.
• Adapt to the cerebral preferences of your interlocutor.
• Sell your ideas.
• Manage objections.
• Scenario: convince during an interview or meeting.
Good to know
objectives
Identify self-affirmation techniques.
Discover assertiveness as a lever for improving performance, personal efficiency and leadership.
For who ?
Managers, team leaders. Project managers, experts, functional and operational managers.
Prerequisites
Acquired skills:
At the end of the training, you will be able to adapt your communication to your interlocutors, to get to know you better to deploy your leadership and to develop authenticity in your interpersonal relationships.
Where does it take place?
IFE
16A Avenue de la Liberté
Luxembourg
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find out about all the networking events and trainings tailored for you!
find out about all the networking events and trainings tailored for you!