objectives
At the end of the training, the participant will be able to implement the following operational skills:
become aware and clarify his roles and responsibilities as manager
plan and animate the functioning of a team
delegate effectively
motivate and develop team skills
set up genuine communication and deal with conflicts
conduct a meeting as well as conduct interviews related to his function
duration
Total duration of the training (closing test and individual coaching included): 78 hours
Duration of individual coaching: 1 hour
Duration of the closing test: 2 hours
The training is divided into 5 modules for 2 days per module.
For reasons of group dynamics, the candidate must follow the entire cycle.
Examination
The evaluation method makes it possible to measure in a very concrete way the effectiveness of the training and to verify the transformation of the acquired skills into operational skills.
Quality control has three levels:
a direct application of the acquired knowledge during collective coaching sessions: each trainee presents to the group a problem, a concern or a project, the whole group interacts to help the trainee to settle the situation.
the completion of two case studies related to the training modules.
course participation and general involvement in the training cycle.
Certificate
The training is closed by a written test whose success is validated by a certificate of professional competence in "Leadership & management of proximity" issued by the House of Training and ICN Business School.
Course materials
The course material can be downloaded for free the day before the start of the course via your access portal (download here the customer portal guide).
Good to know
Target audience
Managers and operational managers wanting to supplement or consolidate their managerial skills
Unit managers and local management
French language
Where does it take place?
House of Training
7 Rue Alcide de Gasperi
Luxembourg
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