CONTROLLING DIFFICULT SITUATIONS AT WORK

at 15 KM

REVAL Consulting

  • Psychology
  • Training
  • Business
  • Communication
  • Leadership
  • Strategy
  • Management

OBJECTIVES
 Know your limits to better manage your organization and your relationship to others in your work
 Acquire the tools adapted to its own mode of organization
 Be more efficient at work

PUBLIC
For all

PROGRAM

Diagnose how you organize
 Know how to organize your workstation
 Evaluate the management of time thieves and put the appropriate tools in front of them
 Integrate a task into one's work and analyze the notion of planned and unplanned tasks
 Knowing how to communicate on time

Understand your relationship with others
 Analyze behaviors
 Know and understand the behavior of the other person
 To know how to assert oneself - To be assertive
 Establish a relationship of trust

Implement a dynamic of success
 To know how to define and accept his professional and personal priorities
 Set realistic goals
 Know how to set deadlines (from very long term to long term)
 Anticipate conflict situations
 Mobilize your energy in difficult situations

EDUCATIONAL TOOLS
 Presentations
 Group work
 Scenario
 Role play



Organizer

Reval


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