OBJECTIVES 
  Establish the performance indicators of a sector or service by setting up a dynamic and participative management tool 
 PUBLIC 
 managers 
 PROGRAM 
 BSC as a tool for measuring performance 
  The events triggering the choice of realization of a BSC 
  The different roles of the BSC (communicate, evaluate, analyze, prioritize ...) 
  The challenges of the BSC 
  The strategic axes of the company 
 Choose relevant indicators 
  Analysis of activity generators of the sector or service 
  The expectations of the BSC pilot 
  Choice of performance and steering indicators 
 Building and piloting a BSC - Methodology 
  Physical design of the BSC: the rules of presentation 
  The most appropriate graphic representations 
  Use and update as a management and communication tool 
  The update of the BSC 
 Exploitation and diffusion of the BSC 
  Communication and animation around the BSC 
  The different communication media 
 EDUCATIONAL TOOLS 
  Presentations 
  Exercises 
  Group work
Good to know
DURATION 
 1 day
Organizer
Reval
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