CHALLENGE YOUR METHODS OF CONFLICT MANAGEMENT

at 15 KM

REVAL Consulting

  • Psychology
  • Training
  • Business
  • Communication
  • Strategy
  • Management
  • Productivity
  • Personal development
  • Performance

OBJECTIVES
 Discover the different methods of conflict resolution
 Know how to determine the most appropriate strategy for each conflict situation

PUBLIC
Managers, project managers who have already received training on conflict management

PROGRAM

Discover the characteristics of the different methods
 Negotiation
 Conciliation
 Arbitration
 Mediation

Determine the appropriate method to use
 Analyze the type of conflict
 Analyze the causes of the conflict
 Analyze the possible consequences of the conflict
 Analyze resolution options

Become aware of the importance of appropriate communication
 Assertive communication
 Active listening
 Persuasion

EDUCATIONAL TOOLS
 Presentation
 Exercises
 Role play and scenarios

Good to know

DURATION
1 day



Organizer

Reval


Give a call 53 20 72 1


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