Events

Les émotions dans la relation de travail

540 €

at 18 KM
University of Luxembourg Competence Centre Follow

Psychology
Training
Business
Accounting
Ecology
Education
Career
Innovation
Stress
Self-confidence
Burn-out
Public Relations
Teambuilding
Trade
Organization
Healthcare
Science
Profession
Management

thu. 24 Sep.

08h30

fri. 25 Sep.

08h30

Background to the training

In an increasingly complex and demanding healthcare environment, an over-informed and uncompromising patient base, expectations of healthcare professionals are changing and managing emotions is at the center of professional practices, both in terms of their relationships with patients. or their team.

Understanding and managing emotions through emotional intelligence helps promote the quality of caregivers' working life and facilitates interactions, which is why we offer training related to the impact of emotional intelligence on professions. health.

You will therefore understand how, by managing emotions, you can have more impact, influence, promote consensus and move people towards a common vision.

Goals

At the end of this training you will be able to:
know, recognize, understand and manage our emotions and that of others (caregivers and / or team of caregivers); grasp the importance of developing their emotional intelligence skills in their workplace; understand how to use emotional intelligence to optimize relational skills and effectiveness; develop your ability to deal with simple or complex emotional situations in your workplace through a better awareness of yourself and others; practice and create your own toolbox for managing emotions (test posture and learn: concrete and practical techniques).