S4175 - The 'mediator' approach to better manage conflicts - The fundamentals
Target audience
This seminar is for anyone wishing to prepare to improve their ability to manage conflicts.
Goals
This seminar will allow you to deepen your knowledge of your
reactions to a potentially conflicting situation. description
Identify your needs, limits and personal resources:
Values ;
Types of behavior when faced with a difficult situation;
the maintenance strategy (approach also used to prevent
burnout).
notes
Participants will be invited to draw up their Personal Development Plan at the end of the day. Questionnaire and interactive exercises will allow everyone to validate their perceptions.
The different themes will be approached in an interactive and original way.
Automagically translated from French
Luxembourg Lifelong Learning Center
2
Rue Pierre Hentgès Luxembourg Luxembourg
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