Know how to identify the different emotions and their respective impacts.
Know how to express and regulate your own emotions.
Know how to highlight the emotional intelligence of its employees.
Know how to manage your own stress.
Know how to manage employee stress.
Know how to create a climate of trust conducive to effective and lasting relationships.
Good to know
- Training in French (1 day)
- Price: 489 EUR
- No prerequisite is necessary
- the price includes the service, lunch, drinks, and
granting fees.
- Individual end of training report / attendance sheet
- People having to learn to understand, analyze, and react to the emotions of their interlocutors by phone, SMS, emails via social networks or face-to-face, and wishing to understand their own emotions. This training is intended for salaried, non-salaried, or job-seeking people (ask for the promotional code -EMPLOI -). This training concerns people in the private/commercial sector and in the public/non-commercial sector.
Organizer
Amaël Meignan
Where does it take place?
Lifelong Learning
20 Rue Eugène Ruppert
2453 Luxembourg
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