At the end of the training, the participant will be able to:
Understand assertiveness as a useful and practical tool for workplace communication.
Exploit assertiveness in its preventive actions in the field of occupational safety and health.
Extract the benefits of assertiveness in delicate and sensitive situations.
Achieve behavioral change results in occupational safety and health.
Get "win-win" positions and avoid conflicts.
Use assertiveness when it comes to conflict at work.
Identify your own lack and limits in communication and training.
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Rue Alcide de Gasperi Luxembourg
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