Negotiation is a problem-solving tool where each party is encouraged to "separate people from the problem". But what if people are the problem?
Based on the strategy and tactics used by the negotiators in crisis and hostages, this conference will provide insights into how to negotiate and deal, on a daily basis, with very emotional people, liars and narcissists.
A professor at Cornell University, Dan McCray is an expert in negotiation, mediation and workplace arbitration. As Director of Labor Relations Programs, Dan is responsible for developing professional training programs in the areas of negotiation, conflict resolution and collective bargaining for professionals working for unions and employers in the United States. In Europe and Latin America.
Arendt House
41a Avenue John F. Kennedy
1855 Luxembourg
find out about all the networking events and trainings tailored for you!
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