This course provides IT leaders, practitioners, support staff and staff interfacing with The organisation's digital and information systems functions with a practical understanding of The key concepts, common language, principles and practices that enables successful management of modern IT-enabled services. The course is based on The ITIL4 best practice service value system featured in The latest 2019 guidelines.
Training Devoteam
7 Rue des Trois Cantons
Windhof
Luxembourg
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