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How to be a Manager and a Leader?

1200 €

at 3.5 KM
PwC's Academy Follow

• Training
• Leadership
• Society
• English

Introduction

Being an effective team leader can entail responsibilities and skills which may be radically different from those which have until now served you in your career.

Guaranteeing high performance at team level, managing an organisation, training your peers and establishing trust, credibility and influence all require highly specific competencies.

This two-day course aims to provide managers with the skills to ensure sustainable performance within their teams.
Objectives

By the end of this course participants will be able to:

set management priorities in accordance with the medium-term and long-term management cycle;
establish a management framework conducive to high performance;
foster relationships within teams and assign tasks based on individual development stages;
manage non-technical roles within their teams;
gain insight into their individual management style;
develop their teams through effective leadership;
establish relationships founded on trust and credibility;
provide useful feedback.

Content


1) Managing performance

Outcome-related Performance Indicators (ORPI model)
Organisational benchmarks on performance

2) Management priorities

Scope of management responsibilities
Management priority cycles

3) Fostering relationships within teams

Team integration benchmarks
Assigning tasks based on individual development
Team-building techniques

4) Managing non-technical roles within a team

Cross-disciplinary roles within high-performing teams
Benchmarking non-technical roles

5) Leadership

Leadership styles (testing your individual leadership style)
Assessing individual development stages within your team and their leadership needs
Adapting leadership to individual development stages

6) Communication and relationships

Prerequisites for trust and credibility
Feedback techniques
Communicating effectively when faced with criticism

Target audience

Experienced managers seeking to strengthen their leadership skills
Staff taking on management responsibilities in the near future
Newly promoted managers