OBJECTIVES
Understanding intercultural relations
Make participants aware of prejudices and stereotypes in their professional environment
Understand the existence of different cultural codes and communicate in accordance with these codes
PUBLIC
Anyone brought to work in a multicultural environment
PROGRAM
Understand cultural codes
What is culture?
Spot cultural differences in a group
Identify ambiguities
Accept different codes from ours
The case of Luxembourg
How are prejudices born?
Multicultural wealth
Multicultural / intercultural - Definition
Organize intercultural actions
The case of Luxembourg
Adapt to your interlocutor to improve communication
Listen without judging
Reformulate with your own words
Analyze nonverbal behaviors in professional situations
Give priority to simple writings
EDUCATIONAL TOOLS
Presentation
Group work
Exercises
Organizer
Reval
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